COMMUNITY MANAGEMENT

With dramatic increases in the demand for quality senior living communities comes the responsibility for seasoned assisted living and memory care operators to partner with stakeholders to meet this demand. The principals at Market Street are proven industry leaders and nationally recognized for their achievements in the development and

operations of assisted living, memory care, independent living and skilled nursing.

Prior to launching Market Street, their success in growing SERVANT Leaders sparked

a culture change that resulted in the turnaround of several under-performing communities,

an entire REIT portfolio, and a regional operating company.

 

The team’s focus on celebrating associates and their passions has transformed ideas

into action improving the quality of senior living today. Realizing that expertise is only

limited by the potential of people, Market Street attracts the industry’s top talent leading

to exceptional results through expertise and training in:

 

Financial Operations

 

Sales Operations

 

Marketing and Branding

 

Clinical Services

 

Memory Care Programming

 

Culinary Services

Community Business Planning

 

IT Systems Integration

 

Market Gap Strategies

 

Quality Assurance

 

Talent Management

 

Life Enrichment Innovations

Our caring associates and key vendor partners are passionate about serving seniors and their families. Each bring to Market Street their unique abilities and act as trusted advisors

as we continue to shape the future of the senior living industry. Working together we live

our mission to welcome, to care, to serve each resident as if they were the only resident.

 

Market Street’s personalized customer service program, namely “With Pleasure”, digs

deep into the importance of understanding the difference between choosing to serve and

choosing to be a servant. Servanthood requires the humility to put all others first. It is not

selective, rather the servant heart is vulnerable and available. At Market Street we look for

those qualities and celebrate “why” we do what we do. Our associates embrace the significant role they play in the lives of our residents and their families and are empowered

to make a difference. In short, the difference is our people.

 

 

© Market Street Memory Care